Custom and Personalized items cannot be returned. This includes but not limited to, custom selected color threads on embroidered hats, and custom tags of any kind!

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging (if applicable). You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through our contact form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return shipping is the responsibility of the customer and will be deducted from your refund total.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.